Do you have a question?
Get in touch with us!
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How can I track my order?
How can I track my order?
Once your order has been dispatched, you will receive a confirmation e-mail with a tracking number. You can also track your order directly from your customer account.
What are the delivery times for my products?
What are the delivery times for my products?
Our delivery times vary depending on your location and the delivery method you choose. In general, orders are dispatched within 24 to 48 hours and delivered within a few days, depending on the delivery method and the destination country.
How can I contact your customer service team?
How can I contact your customer service team?
Our team is available to answer all your questions. You can contact us using our online form, by e-mail or by telephone during opening hours.
Can I change or cancel my order after I have placed it?
Can I change or cancel my order after I have placed it?
If your order has not yet been dispatched, you can change or cancel it by contacting us as soon as possible. Once it has been dispatched, no changes can be made.
